We’re here for you when you need us.
Wolf Robotics’ technician experts are ready to help you around the clock. From installation to equipment refurbishment—our technicians have the expertise to address your specific needs.
At Wolf Robotics, we understand that a down robot can cause a manufacturing halt, resulting in a loss of production and ultimately revenue. This is exactly why we make customer service a top priority. Our experienced and knowledgeable service staff will work diligently with you to find the ideal solution for your robotic issues. From installation, to the end of service life, Wolf Robotics is here for you.
Our service personnel have decades of experience and knowledge, and have set the industry standard for great service. This select group of individuals are the best in the industry and are on-call 24 hours a day, 7 days a week to respond in a moment’s notice. With continuous training and improvement, our customer service engineers stay ahead of new technology, allowing us to provide world-class service anywhere Wolf systems are installed.
Our goal is to keep your downtime to a minimum.
Wolf Robotics takes a very proactive approach to avoiding potential downtime, extending robot life, and ensuring optimal performance of your robotic system. The experts at Wolf Robotics offers an extensive Preventive Maintenance service that includes a detailed inspection, cleaning, lubricating, and testing to confirm that your robot is in the highest performing condition. After completing the inspection, we will recommend and replace any worn parts if needed.
- Unparalleled 60 point inspection improves the life cycle of robot system
- Improves robot uptime & productivity
- Reduced cost of ownership
- Peace of mind knowing your investment is running in top form
INSTALLATION & START-UP SUPPORT
Wolf Robotics can speed up the process of starting production. We offer engineers with extensive experience in installation and to help ensure a smooth and efficient start-up.
- Increase in performance and uptime
- Increase in reliability and efficiency
- Reduction in installation time and start-up time
PRODUCT RETROFIT & UPGRADE SERVICES
There comes a time in every robot’s operational lifespan where the robot just doesn’t seem to run like it used to. At Wolf Robotics, we pride ourselves on our ability to retrofit your robot system to make it run like the day it was installed. This can often be done at a fraction of the cost of purchasing a new robotic system.
We also can upgrade your robot with the latest technology and equipment including: Neck Changer, Keyence spot camera, Manual Jog Retrofit, Torch Cleaner, Bullseye calibration and Fume hoods.
Wolf Robotics programmers are among the most advanced. Programming, process development and design for your existing robot system: Wolf Robotics’ engineers and programmers will update your current system and recommend safety modifications to make your robot cell compliant with current RIA standards.
Programming is performed on a time and materials basis according to Wolf Robotics standard service rates.
If and when you need to relocate your robot system, you can count on us to help. We’ll dismantle the robot system, pack it up in crates to help ensure it’s safely moved, and put it back together again in its new location.
SYSTEM CALIBRATION REPAIR
Wolf Robotics has developed tools and knowledge to repair and fine tune the actual calibration of installed systems to bring offline programs closer to expected locations from the 3-D offline programs. Systems that have been relocated or have had updated layouts can be susceptible to these issues and this product can be a great way to make sure the system is used as efficiently as possible.